Shipping policy
Thank you for shopping with TGJEWELRY! We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our fulfillment and shipping details below.
Order Processing Time
Orders are typically processed within 1–2 business days before they are shipped out. Please note that standard items follow this 1–2 day processing window, while customized items/chips require additional production time depending on the specific customization requirements.
Shipping Rates & Estimated Delivery Time
Once your order leaves our facility, delivery times vary by destination. Below are the estimated transit timeframes:
| Country / Region | Estimated Delivery Time |
|---|---|
| United States | 5-8 Business Days |
| United Kingdom | 3-5 Business Days |
| Germany | 4-6 Business Days |
| France | 5-7 Business Days |
| Netherlands | 4-6 Business Days |
| Spain | 5-8 Business Days |
| Belgium | 3-6 Business Days |
| Japan | 4-5 Business Days |
Shipping Delays
While we make every effort to meet these delivery estimates, transit times are references only and may occasionally be impacted by factors outside of our control, such as customs processing, carrier delays, or local holidays.
Order Tracking
Once your order has been dispatched, you will receive an email containing a tracking number to monitor your package's progress.
Contact Us
If you have any questions regarding your shipment or need an update on a custom order, please reach out to us at sygoldjewelry@gmail.com.
